Infection Control

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You will see some changes when it is time for your next appointment. We made these changes to help protect our patients, staff, and community. For example:

  • Our office will communicate with you beforehand to screen for established COVID-19 risk factors. You’ll be asked those same questions again when you are in the office.  Your temperature will be taken at every visit while we check you in.
  • We are asking that you do not bring guests or family members with you to our office. Please have them wait in the car. If you require the assistance of an aid, please contact us prior to your appointment so they can be granted access to the office.
  • Social distancing is being practiced in our waiting room to ensure your safety. Magazines will no longer be offered, since those items are difficult to clean and disinfect.
  • All employees will have their temperature checked and recorded every morning. Our staff will only be present if they and their households are healthy and symptom free.
  • We are asking that you please wear a face mask or a cloth face covering in our office as a precaution and protection of your health. Any patient refusing to comply with the face covering request will be rescheduled for another date and time.
  • We continue to sterilize, sanitize, and disinfect all touch-points in our office throughout the day. All equipment and patient areas will be cleaned after every use and between all patients.
  • Hand sanitizer, as well as hand washing stations, are available at multiple locations throughout the office.

This is a team effort and you are part of our team! Let’s all do our part. If you or anyone in your household has a fever, a cough, or has had respiratory symptoms within the past 14 days, please do not come into our office.  Give us a call, and we will get you rescheduled. We understand that the situation is constantly changing and will do our best to stay ahead of the curve to keep our team, our patients, and our community safe. We are united together to bring you compassionate, high quality, and affordable dental care, while doing our very best to keep you safe and healthy.

Thank you for being our patients. We value your trust and loyalty. We are looking forward to welcoming back our patients, neighbors, and friends.  We are happy to answer any questions you may have about the steps we are taking to keep you, and every patient, safe in our practice.

Sincerely,
The Staff at The Ferber Dental Group"

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